About Dripology.

Dripology is an IV wellness clinic which you can find us in Bluewater Shopping Centre, UNITED KINGDOM. offering intravenous vitamin therapy and wellness treatments designed to support hydration, recovery and overall wellbeing. These Terms and conditions govern your use of Dripology’s services and website. By booking an appointment or receiving treatment, you agree to be bound by the terms outlined below.

Nature of Services

Our treatments are designed to support general wellness not a substitute for medical advice or not intended to diagnose, treat, cure or prevent any medical conditions.

IV therapy involves the administration of vitamins, minerals and fluids directly into the bloodstream. While many clients experiences benefits, results are not guaranteed and may vary between individuals.

Client Eligibility, Medical Assessment & Consent

Clients must be aged 18 or over to receive treatment at Dripology.

All clients are required to complete a medical form and undergo a health testing assessment prior to treatment. By booking and proceeding with our services, you confirm that:

• All medical and personal information provided is accurate and complete

• You have disclosed all relevant medical conditions, allergies and medications

• You understand the nature, purpose and potential risks of IV therapy

• You have had the opportunity to ask questions and receive appropriate information

• You voluntarily consent to treatment

Dripology has the right to refuse, delay or withhold treatment at anytime where:

• Treatment is deemed unsafe or unsuitable based on your medical history

• Further medical information or GP/medical clearance is required

• Information provided is incomplete or inaccurate

Informed consent will be obtained prior to any treatment being administered.

Cancellation Policy

At Dripology we require at least 24 hours notice for cancellations or rescheduling. Cancellations made less then 24 hours before the appointment may be non-refundable and any missed appointments (no-shows) will not be refunded. If you would like to cancel or reschedule your appointment, it is your responsibility to notify us at least 24 hours prior to your booking. Any clients running 15 late or fail to show up for their original booking time, will be classed as a no-show.

Our clinic is open 7 days a week and we do our best to be available to you. We ask if you can contact us via phone or email and a member of our team will be happy to assist always. Dripology has the right to cancel, modify or reschedule your appointment if necessary

We recognise that unavoidable circumstance may occur occasionally which prevents clients from providing the required notice. Where this applies clients are advised to get in contact with Dripology as soon as they can to discuss their situation. Where reasonable justification is provided, we may, at our sole discretion, consider adjusting the applicable cancellation fee, all decisions will be made at our discretion based on individual circumstances.